1. Booking Policy

  • All bookings are subject to availability and confirmation.

  • Full or partial payment may be required to secure your reservation.

  • Please ensure all provided details are accurate. We reserve the right to refuse service for incomplete or false information.

2. Payment

  • Payments can be made via bank transfer, credit/debit card, or other methods stated on our website.

  • Prices are listed in [currency, e.g. USD or EUR] and may change without prior notice.

  • All offers and discounts are valid for the specified period only.

3. Cancellation & Refund

  • Free cancellation is available up to [X] hours/days before the tour date.

  • Cancellations after this period may incur charges or no refund.

  • Refunds (if applicable) will be processed within [X] days to the original payment method.

4. Amendments & Changes

  • Date or participant changes are allowed up to [X] hours/days before the tour, subject to availability.

  • Any changes requested after this period may not be accommodated.

5. No-shows & Late Arrivals

  • Customers who do not arrive at the designated meeting point on time may forfeit their booking with no refund.

  • It is the customer’s responsibility to arrive at the meeting point as specified in their booking confirmation.

6. Responsibilities

  • We are not liable for personal injury, loss, damage, or delays caused by circumstances beyond our control (e.g., weather, traffic, force majeure).

  • Customers must follow safety instructions and local regulations during all tours and activities.

7. Special Offers & Promotions

  • Offers are non-transferable and may not be combined with other promotions unless stated.

  • Each offer has its own conditions and validity period.

8. Privacy Policy

  • Personal information is collected solely for booking and service purposes and will not be shared with third parties, except as required by law.

  • For more details, please refer to our [Privacy Policy link].

9. Acceptance of Terms

  • By booking with us, you agree to abide by these terms and conditions.